Return Policy
If you have any problems with any items you’ve received please call our helpful customer service team (1-800-Blendtec). You may initiate a return for a full refund of items you have purchased within 30 days of delivery, less shipping charges.* You must return items with all original materials included with the shipment, failure to provide all items included in the shipment will result in a delay or refusal of your refund. We must receive your returned items at our processing facility within 45 days of delivery.
After the 30 day time frame, we will repair or replace your item in accordance with the warranty outlined in your item's user manual.
How to Initiate a Return:
- Call Blendtec Customer Service (1-800-Blendtec) with your item's serial number.
- Customer Service will verify and authorize your return and give instruction on the procedures for the return of the items in question.
- Follow the instructions given by Customer Service to ensure a timely return.
Hours: Mon - Fri 9:00 am - 6:30 pm CST
Toll Free: 1-800-Blendtec (800-253-6383)
Local/International: (801) 222-0888
Fax: (801) 802-8584
Blendtec Corporate Headquarters
1206 South 1680 West
Orem, Utah 84058
*You must initiate the return within 30 days of delivery. We must receive your returned items at our processing facility within 45 days of delivery. You can expect to receive your refund within four weeks of shipping your package back to us. Blendtec will not cover return shipping costs. In many cases you will receive a refund sooner, however we estimate four weeks because of the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days). We will issue your refund in the form of payment used to make your purchase.
